TERMS OF SERVICE
These Terms of Service govern your use of www.innergyincense.com and purchases made from INNERGY INCENSE.
By using our website or placing an order, you agree to these Terms.
About INNERGY
INNERGY INCENSE is operated by:
[Shanghai Wawo Co., LTD]
Registered Address:
[No. 5, Yanping Road, Jing ‘an District, Shanghai]
Products
We make reasonable efforts to accurately display product descriptions, ingredients, colors, packaging and specifications.
Because INNERGY products use natural aromatic materials, slight variations in color, texture, aroma and burn characteristics may occur between batches.
Such natural variations are not necessarily product defects.
Scent Descriptions
Descriptions such as woody, floral, herbal, warm, fresh, calming or grounding describe the intended sensory character of a product.
Scent perception is subjective and may vary from person to person.
Scent profiles are intended as guidance rather than guarantees of individual perception.
Orders
We reserve the right to accept, reject or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing, inventory errors, payment problems or product availability.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Prices
Prices are displayed in U.S. dollars unless otherwise stated.
Prices and promotions may change without notice.
Applicable taxes and shipping fees will be displayed during checkout where required.
Payments
Payments are processed by third-party payment providers.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Shipping
Shipping is governed by our Shipping & Delivery Policy.
Returns
Returns, exchanges and scent-related requests are governed by our Returns & Scent Promise.
Promotions
Promotional offers, coupons and discounts may be subject to additional conditions.
Unless otherwise stated, promotions cannot be combined and have no cash value.
Intellectual Property
The INNERGY name, brand identity, product names, photographs, illustrations, packaging, copy, graphics and other website content are owned by or licensed to INNERGY and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, commercially exploit or modify website materials without written permission.
Prohibited Use
You may not use the website for unlawful activity, fraud, malicious code, unauthorized data collection, interference with website security, infringement of intellectual-property rights, or any activity that could harm INNERGY or another person.
Wellness Information
Content relating to relaxation, meditation, focus, ritual, mood or wellness is provided for general lifestyle and informational purposes.
INNERGY products are not intended to diagnose, treat, cure or prevent disease.
Nothing on this website should be interpreted as medical advice.
Limitation of Liability
To the fullest extent permitted by applicable law, INNERGY will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products.
Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer-protection law.
Governing Law
These Terms are governed by the laws applicable to us, without limiting any mandatory consumer rights that apply in the customer’s place of residence.
Changes
We may update these Terms from time to time.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.
Contact
Questions regarding these Terms may be sent to:
